Effective Date: January 15, 2025

Welcome to Fixlyne! These terms and conditions ("Agreement") govern your use of our services, website, and mobile application ("Services"). By accessing or using the Services, you agree to comply with these terms. If you do not agree to these terms, you must not use the Services.

1. Acceptance of Terms

By using Fixlyne, you agree to comply with these terms and conditions. Fixlyne reserves the right to modify or review these terms at any time. Any changes will be posted on this page, and it is your responsibility to periodically review these terms. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

2. Services Provided

Fixlyne offers a platform that connects users with service providers for a variety of services, including but not limited to:

• Maintenance and repair services
• Architectural and interior design services
• Device and system installations
• Electrical and plumbing repair services
• Transportation services
• Handyman and craft services
• And any other services available through the platform.

3. Account Registration

To use certain features of Fixlyne, you may need to create an account. By registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities that occur under your account.

4. User Responsibilities

You agree to use the Services in a legal and respectful manner. You are prohibited from using the Services for any unlawful, harmful, or fraudulent activities, including but not limited to:

• Violating any applicable laws or regulations
• Engaging in abusive or offensive conduct
• Impersonating others
• Disrupting the Services or attempting unauthorized access to the platform or Services.

5. Payment and Fees

• Fixlyne may charge service fees or commissions for services provided through the platform.
• You agree to pay all fees, costs, and taxes applicable to the services provided through Fixlyne.
• Payments are processed by trusted third-party payment processors. You acknowledge that Fixlyne is not responsible for any payment issues or transactions processed by third-party payment processors.

6. Service Providers

Fixlyne connects users with service providers ("Providers") offering various services. These Providers are independent contractors, not employees of Fixlyne.
Fixlyne does not guarantee the quality, reliability, or performance of any service provider. Users are encouraged to review the ratings, reviews, and profiles of providers before using their services.

7. User Feedback and Reviews

Users may leave comments, ratings, or reviews for service providers after completing services. By submitting a review, you agree to:

• Provide honest, accurate, and constructive feedback.
• Understand that your review will be publicly visible on the platform and may be used by Fixlyne for marketing purposes.

8. Account Termination or Access Suspension

Fixlyne reserves the right to suspend or terminate your access to the Services at any time without notice in the event of a violation of these terms or any prohibited conduct. Upon termination, your rights to use the Services will immediately cease, and you must stop using the platform.

9. Privacy Policy

Your use of Fixlyne is also governed by our Privacy Policy, which can be accessed [here](insert link to Privacy Policy). By using the platform, you agree to the collection and use of your personal data as outlined in the Privacy Policy.

10. Limitation of Liability

Fixlyne is not responsible for any damages, losses, or other consequences that may arise from:

• Your use or inability to use the Services.
• Any interactions between users and providers.
• Any actions, services, or content provided by third parties.

To the maximum extent permitted by law, Fixlyne's total liability to you in connection with the Services is limited to the amount you paid for the specific service that gave rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless Fixlyne from any claims, losses, liabilities, damages, costs, or expenses (including legal fees) arising from:

• Your use or misuse of the Services.
• Your violation of these terms.
• Any actions or behaviors that cause harm to others.

12. Intellectual Property

All content on the Fixlyne platform, including but not limited to logos, trademarks, text, images, and software, is the property of Fixlyne or its licensors. You may not use, modify, or copy any content without prior written permission from Fixlyne.

13. Force Majeure

Fixlyne is not liable for any failure or delay in performing its obligations under these terms if such failure or delay is caused by events beyond its reasonable control, including but not limited to natural disasters, governmental actions, or technical issues.

14. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the Arab Republic of Egypt, without regard to its conflict of law principles.

15. Dispute Resolution

Any dispute arising out of or related to these terms and conditions will be resolved through binding arbitration, and you agree that arbitration will be the exclusive method for dispute resolution.

16. Severability

If any provision of these terms and conditions is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.

17. Contact Information

If you have any questions or inquiries regarding these terms and conditions, please contact us at:

Fixlyne Support Team
Email: support@fixlyne.com